Debt & Money
This page links to information you need to help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape.
National Debtline is a free debt advice charity, their website and helpline provide advice on a full range of debt issues, including: budgeting, prioritising debts, bailiffs and debt solutions.
T: 0808 808 4000
Mon-Fri 9am-8pm & Sat 9:30am-1pm
Calls are free from landlines and most mobile networks.
Webchat is also available.
Step Change is a debt charity offering free Debt Management Plans. They can help you make payment offers to creditors and administer those payments for you.
They can also help with other debt solutions.
T: 0800 138 1111
Mon-Fri 8am-8pm & Sat 8am-4pm
Calls are free from landlines and most mobile networks.
Webchat is also available.
Payplan is a debt charity offering free Debt Management Plans. They can help you make payment offers to creditors and administer those payments for you. Payplan can be of particular help to self-employed people whose income may be seasonal.
They can also help with other debt solutions including Debt Relief Orders and IVAs.
T: 0800 280 2816
Mon-Fri 8am–8pm, Sat 9am–3pm
Calls are free from landlines and mobiles
Business Debtline are a free debt advice service for the self-employed and small businesses. Their website includes guides, fact sheets, budgeting tools and sample letters to help you write to your creditors.
You can also get debt advice by using our webchat service or by calling helpline.
T: 0800 197 6026
Mon-Fri 9am-5:30pm
Calls are free from landlines and most mobile networks.
Webchat is also available.
Information about bankruptcy, County Court Judgements, claims against insolvent companies.
When you have more than one debt, you must make sure you’re dealing with the most important ones first.
This tool shows you which of your debts is a priority debt.
A range of sample letters to creditors including asking to hold action, making offers, asking for information and making complaints.
The Financial Ombudsman Service is the UK’s official expert in sorting out problems with financial services.
This page tells you how to complain to the Ombudsman about a business providing financial services. You must have already made a complaint to the business before you can make a complaint to the Financial Ombudsman.
Information about Direct Debit; the benefits, how to set up and how to cancel a Direct Debit and how you are protected by the Direct Debit Guarantee.
Includes template letters to use with your bank and the organisation with which you have a Direct Debit.
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