Discrimination

This page links to information about handling problems with your landlord or neighbours, housing rights at the end of a relationship, rent and mortgage arrears, and help to avoid losing your home.

The EASS helpline advises and assists individuals on issues relating to equality and human rights. The EASS helpline will work with individuals to resolve equality issues informally, but they cannot provide legal advice.

T: 0808 800 0082

Mon-Fri 9am-7pm & Sat 10am-2pm

Calls are free from landlines and most mobile networks.

BSL, web chat, e-mail, text phone & a postal service are also available.

Detailed information & guides are available for both individuals and organisations about a range of discrimination and human rights issues.

Basic information about types of discrimination and the characteristics that are protected by law.

Advicenow guides are easy-to-read and practical. They explain what you need to know, where you need to go, and what you need to do to solve your problem.

How to use a grievance procedure to deal with discrimination and other problems at work

Galop is the UK’s LGBT+ anti-abuse charity, working with and for LGBT+ victims and survivors of interpersonal abuse and violence.

T: 0800 9995428
E: help@galop.org.uk

The helpline is open: Monday to Friday 10am – 5pm (Wednesday and Thursday 10am – 8:00pm)

Webchat is available: Wednesday and Thursday 5pm – 8pm

DLS provides free advice on the following:

• Community care law
• Employment & discrimination law
• Welfare benefits

T: 0207 791 9800

Mon-Fri 9:30am-5:30pm.

Calls charges (per minute)
Landlines: up to 13p
Mobiles: 3p – 55p
(free if you have inclusive minutes)

E: advice@dls.org.uk

Disability Rights UK has a number of free resources around independent living; education, work & skills; hate crime; and, disability benefits.

They also operate helplines for disabled students and personal budgets.

Personal budgets helpline

T: 0300 555 1525

Tues & Thurs 9:30am – 1:30pm

Calls charges (per minute)
Landlines: up to 10p
Mobiles: 3p – 40p (free if you have inclusive minutes)

E: personalbudgets@disabilityrightsuk.org

Disabled students helpline

T: 0800 328 5050

Tues & Thurs 11am – 1pm.

Calls are free from landlines and most mobile networks.

E: students@disabilityrightsuk.org

Mind’s website provides a wealth of information about rights in relation to mental health.

Their legal line  provides legal information and general advice on mental health related law covering:

• mental health
• mental capacity
• community care
• human rights and discrimination/equality related to mental health issues.

T: 0300 466 6463

Mon-Fri 9am-6pm.

Calls charges (per minute)
Landlines: up to 10p
Mobiles: 3p – 40p
(free if you have inclusive minutes)

E: legal@mind.org.uk

A: Mind Legal Line, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff CF15 7QQ

Stonewall is an LGBT charity. Their website provides information about discrimination, hate crime, asylum, coming out, parental and partnership rights.

Information Service

T: 08000 502020

Mon-Fri 9:30am – 5:30pm

Calls are free from landlines and most mobile networks.

E: info@stonewall.org.uk