Housing
This page links to information about handling problems with your landlord or neighbours, housing rights at the end of a relationship, rent and mortgage arrears, and help to avoid losing your home.
Shelter is a housing advice charity, their website and helpline provide advice on a full range of housing issues, including: eviction, homelessness, repairs and tenancy deposits.
T: 0808 800 4444
Mon-Fri 8am-8pm & Sat-Sun 8am-5pm
Calls are free from landlines and most mobile networks.
Webchat service also available via the website
Information about housing options for older people is available on the ageUK website or by calling their helpline. This includes: adapting your home, sheltered housing, care homes, and getting support in your home.
T: 0300 345 3446
Mon-Fri 8am-5pm
Calls charges (per minute)
Landlines: up to 10p
Mobiles: 3p – 40p
(free if you have inclusive minutes)
We recognise that for people on low income and who are claiming Housing Benefit it can be very difficult to find privately rented accommodation through high street letting agents. This page links to a number of websites where accommodation for people on low incomes might be found. There is also a section for renting with a pet.
Social Housing in Watford is access through a Choice Based Lettings Scheme whereby those who are have joined the Housing Register are assigned a priority band and can ‘bid’ for properties as they become available.
Not everyone can join the Housing Register. You will need to have a housing need and will generally have to have lived in the Watford for five out of the last six years.
You can download the council nominations policy at watford.gov.uk
Practical guides – they explain what you need to know, where you need to go and what you need to do to solve your problem.
How to check a Section 21 eviction notice
New Hope provides accommodation and support to people who are homeless or vulnerably housed. This includes up to 60 beds in different types of accommodation as well as shower facilities, food and support at the Rough Sleeping Prevention Service
T: 0300 012 0168
Emergency line open 24 hours a day.
Calls charges (per minute)
Landlines: up to 10p
Mobiles: 3p – 40p
(free if you have inclusive minutes)
Free confidential legal advice from Luton Law Centre.
The Housing & Homelessness AdviceLine
T: 01582 481 000
Opening hours:
Tuesday 10:30-12:30
Thursday 10:30-12:30
Calls charges (per minute)
Landlines: up to 13p
Mobiles: 3p – 55p
(free if you have inclusive minutes).
Hostel accommodation in Watford. Access to the accommodation is through an application process and so is not available in emergency situations.
Potential applicants should contact the housing team.
T: 01923 353 600
Calls charges (per minute)
Landlines: up to 13p
Mobiles: 3p – 55p
(free if you have inclusive minutes).
E: housingwatford@oneymca.org
A: Charter House, Charter Place, Watford WD17 2RT
These pages give information about who is responsible for repairs in rented housing and your options for taking action against your landlord.
Information from gov.uk about checking your tenant’s right to rent, requirements for deposit protection, renting a room in your home, and possession action
Grow is a hostel for men with drug and alcohol misuse issues.
T: 01923 256189
Calls charges (per minute)
Landlines: up to 13p
Mobiles: 3p – 55p
(free if you have inclusive minutes)
The help Citizens Advice can give to landlords may be limited. There is information for landlords available from gov.uk (above).
If you need more detailed help and advice you may wish to join the National Residential Landlords Association. Membership starts from £75 per year.
T: 0300 131 6400
Telephone advice line is open between 8am and 6pm Monday to Friday and between 9am and 1pm on Saturdays.
Calls charges (per minute)
Landlines: up to 16p
Mobiles: 3p – 65p
(free if you have inclusive minutes)
Free advice on residential leasehold and park homes law. The Leasehold Advisory Service (LEASE) is an independent body, and only advises leaseholders and park home owners. All advisers are legally qualified.
LEASE advice guides – detailed advice on the core issues that affect leasehold property.
Watford Community Housing is a housing association providing homes and services to over 20 local communities throughout Watford and parts of Three Rivers.
General Enquiries & Repairs: 0800 218 2247
Mon-Fri 8:30am-5:30pm
Calls are free from landlines and most mobile networks.
A free, countywide, confidential advice service to 16 -24 year olds who are homeless, experiencing housing difficulties or require general advice on their housing options.
16-17 years old
T: 0300 323 0130 (freephone)
18-24 years old
T: 0800 035 5775 (freephone)
All other enquiries
T: 0333 320 2384
Calls charges (per minute)
Landlines: up to 10p
Mobiles: 3p – 40p
(free if you have inclusive minutes).
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