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  • Rent-to-own cap a win for people paying over the odds

    The FCA’s announcement it will cap the cost of rent-to-own goods from 1 April 2019 will help the hundreds of thousands of people who use the high-interest agreements, Citizens Advice says.

    The charity helps approximately 5,000 people a year with rent-to-own issues. It has also welcomed the decision by the regulator to place restrictions on other charges, including late payment fees.

    Last year, research from Citizens Advice found that people who were at the time signed up to a rent-to-own agreement could save £62 million over the payment period on 245,000 products if a cap was enforced.

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      St Mary's Churchyard High St
      WATFORD
      Hertfordshire
      WD17 2BE

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      0800 144 8848

      Open between 10am & 4pm, Monday to Friday.

      If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.

      We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging for you to come and see us for a face to face appointment.

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    Our network provides advice in 2,500 locations across England and Wales.

    We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.

    Our service is worth at least £750 million to society.

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