Citizens Advice
Our adviceline is open 10am to 4pm, Monday to Friday: 0800 144 8848
For advice by email please complete our Enquiry Form
Need a Foodbank Voucher? Call us free on 0800 061 4808
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  • Terms & Conditions

    Use of the website is provided by Citizens Advice Watford subject to the following Terms and Conditions:

    • Your use constitutes acceptance of these terms and conditions as at the date of your first use of the site.
    • Citizens Advice Watford reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
    • You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
    • This site and the information, names, images, pictures, logos regarding or relating to Citizens Advice Watford are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Citizens Advice Watford be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
    • Citizens Advice Watford does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
    • Copyright restrictions:
      • Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Citizens Advice Watford. Nothing contained herein shall be construed as conferring any licence by Citizens Advice Watford to use any item displayed.
      •  Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Citizens Advice Watford). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).
    • Citizens Advice Watford takes no responsibility for the content of external Internet sites. Other websites that we link to are owned and operated by third parties and Citizens Advice Watford has no control over them. The fact that we include links to other websites does not mean that Citizens Advice Watford approves of or endorses any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on or are accessible through any websites owned or operated by third parties.
    • Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.
    • If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
    • These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
    • If these terms and conditions are not accepted in full, the use of this site must be terminated immediately.
    • Our services

      Advice by phone:
      Adviceline 0800 144 8848

      Limited face to face drop in:
      First come first served - Monday to Thursday between 09:30am and 12:30pm

      Advice by email:
      Please complete our Enquiry Form

      Need a Foodbank Voucher?
      Call us free on 0800 061 4808

    • Your Money Matters

      Are you a Watford Community Housing resident and need money advice?

      Please complete our Your Money Matters Enquiry Form

    • Money Advice Pack

      Download our Money Advice Pack (paper form available on request) – required for all money/debt advice appointments.

    • Our Address

      St Mary’s Churchyard
      High Street
      WATFORD
      Hertfordshire
      WD17 2BE

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    • Telephone

      0800 144 8848

      If you need advice by phone you can call our advice line. This is a Hertfordshire wide service.

      Our advice line is open 10am to 4pm, Monday to Friday.

      We will help you as far as we can with publicly available information and decide on a next step which may include putting you in touch with another organisation or arranging a follow up phone appointment.

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    Our network provides advice in 2,500 locations across England and Wales.

    We have over 21,500 volunteers supporting the delivery of our work alongside 7,000 paid staff.

    Our service is worth at least £750 million to society.

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