[vc_row gap=”25″ equal_height=”yes” el_position=”first” css=”.vc_custom_1488801559673{margin-bottom: 1em !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”box-advice”][vc_column width=”1\/3″ el_class=”link-clone”][vc_single_image image=”31669″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”Work Homepage” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.citizensadvice.org.uk%2Fwork%2F||target:%20_blank”][vc_column_text]Having a job is an essential part of most people’s lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are. Here you can find out more about those rights and how to solve problems. There is also information on what help is available if you’re looking for work.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”link-clone”][vc_single_image image=”31905″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”ACAS” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:http%3A%2F%2Fwww.acas.org.uk%2Findex.aspx%3Farticleid%3D1390||target:%20_blank”][vc_column_text]The ACAS helpline gives free and impartial advice to both employers and employees.<\/p>\n
The ACAS website has a wide range of information about employment rights and disputes.<\/p>\n
T:<\/strong> 0300 123 1100 Calls charges<\/strong><\/a>\u00a0(per minute) T<\/strong>: 0808 802 0029 \u2013 Open Mondays to Fridays, 10 am to 1 pm.<\/p>\n If you live in London, please call 0808 802 0057 \u2013 Open all weekdays except Wednesdays, 10 am to 1 pm.<\/p>\n The adviceline\u00a0receives a large volume of calls – please keep trying if you are unable to get through on your first attempt. Advisers offer tailored advice to each caller\u2019s situation and this takes time.[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”25″ equal_height=”yes” el_position=”first” css=”.vc_custom_1488801559673{margin-bottom: 1em !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”box-advice”][vc_column width=”1\/2″][vc_single_image image=”31747″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”Guides” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”||”][vc_column_text]Advicenow guides are easy-to-read and practical. They explain what you need to know, where you need to go, and what you need to do to solve your problem.<\/p>\n How to use a grievance procedure to deal with discrimination and other problems at work<\/a>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ el_class=”link-clone”][vc_single_image image=”31669″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”Early conciliation” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.citizensadvice.org.uk%2Fwork%2Fproblems-at-work%2Fearly-conciliation-how-it-works%2F||target:%20_blank”][vc_column_text]ACAS runs a scheme called\u00a0early conciliation<\/strong>\u00a0to try to resolve a dispute before it goes to an employment tribunal. This process is free, confidential and must be completed before you can make an employment tribunal claim.<\/p>\n This page from Citizens Advice explains the process in more detail.<\/p>\n There is also an ACAS leaflet:\u00a0Early conciliation explained<\/a><\/p>\n If you are ready to start the process of early conciliation you can complete the form online.<\/a><\/p>\n If you do not have access to the internet you can start the early conciliation process by phone.<\/p>\n T:<\/strong> 0300 123 11 22 Calls charges<\/strong><\/a>\u00a0(per minute) Business Support Helpline (England) Telephone 01442 268044 and 01442 243402.<\/p>\n Mobile number 07925 512587 (text anytime and we will reply during office hours).<\/p>\n
\nMon-Fri, 8am-6pm<\/p>\n
\nLandlines: up to 10p
\nMobiles: 3p \u2013 40p
\n(free if you have inclusive minutes)[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”link-clone”][vc_single_image image=”32020″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”Maternity Action” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.maternityaction.org.uk%2Fadvice-2%2Fmums-dads-scenarios%2Fpregnant%2F||target:%20_blank”][vc_column_text]Maternity rights adviceline<\/strong><\/p>\n
\nMon-Fri 8am-6pm<\/p>\n
\nLandlines: up to 10p
\nMobiles: 3p \u2013 40p\u00a0(free if you have inclusive minutes)[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”25″ equal_height=”yes” el_position=”first” css=”.vc_custom_1488801559673{margin-bottom: 1em !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”box-advice”][vc_column width=”1\/3″ el_class=”link-clone”][vc_single_image image=”31773″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank”][vc_btn title=”Business Support Helpline” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.gov.uk%2Fbusiness-support-helpline%2F”][vc_column_text]Your business can get advice and financial help from government-backed schemes.<\/p>\n
\nTelephone: 0800 998 1098
\nMonday to Friday, 9am to 6pm[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”link-clone”][vc_single_image image=”34663″ img_size=”medium” alignment=”center” onclick=”custom_link” img_link_target=”_blank” link=”https:\/\/www.mediationherts.org.uk\/”][vc_btn title=”Mediation Hertfordshire” style=”flat” shape=”square” size=”sm” align=”center” button_block=”true” link=”url:https%3A%2F%2Fwww.mediationherts.org.uk%2F|target:_blank”][vc_column_text]Mediation Hertfordshire offers mediation and conflict resolution services to those experiencing disputes in the community, the family, in schools and in the workplace.<\/p>\n