{"id":6584,"date":"2016-07-12T15:45:26","date_gmt":"2016-07-12T14:45:26","guid":{"rendered":"http:\/\/preview.moocowmedia.co.uk\/rcabs\/?page_id=6584"},"modified":"2021-06-09T20:06:04","modified_gmt":"2021-06-09T19:06:04","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/cawatford.org.uk\/internal\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]If you need to contact us for advice, you can either call our Adviceline on 0800 144 8848, or complete our <a href=\"https:\/\/cawatford.org.uk\/internal\/client-enquiry-form\/\">Enquiry Form<\/a><\/p>\n<p>Note that we do not make appointments for clients who have not had a recent initial assessment on the same issue.<\/p>\n<p>If you are calling to cancel an appointment or your call is not advice related you can contact our admin line: 01923 224531[\/vc_column_text][vc_text_separator title=&#8221;Complaints&#8221; title_align=&#8221;separator_align_left&#8221;][vc_column_text]Unfortunately, sometimes things go wrong. We know we are not perfect, but we aim\u00a0to keep getting better. That is why we have a <a href=\"https:\/\/www.citizensadvice.org.uk\/about-us\/contact-us\/contact-us\/check-how-we-deal-with-your-complaints\/\" target=\"_blank\" rel=\"noopener noreferrer\">complaints procedure<\/a>. Sometimes we can put things right; sometimes we can only explain ourselves and apologise. But we do want to learn from our mistakes. What you tell us helps to improve our service to you.<\/p>\n<p>We will treat your complaint confidentially, seriously and quickly.<\/p>\n<p>If you want to make a complaint you can write to our Chief Officer:<\/p>\n<p>Chief Officer<br \/>\nCitizens Advice Watford<br \/>\nSt Mary&#8217;s Churchyard<br \/>\nHigh Street<br \/>\nWatford<br \/>\nWD17 2BE<\/p>\n<p>Or if you prefer you can complain via national Citizens Advice:<\/p>\n<ul>\n<li>03000 231 900<\/li>\n<li><a href=\"https:\/\/www.citizensadvice.org.uk\/about-us\/contact-us\/Contact-us-form\/\">feedback form\u00a0<\/a>&#8211; please select the &#8216;Make a complaint&#8217; option<\/li>\n<li><a href=\"mailto:feedback@citizensadvice.org.uk\">feedback@citizensadvice.org.uk<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]If you need to contact us for advice, you can either call our Adviceline on 0800 144 8848,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"left-sidebar-template.php","meta":{"protect_children":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - 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